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supervised and delivers only the official training programs for more than 3000 Courses and 480 Certificates, through 30 dedicated Learning Centers in Egypt, Kuwait, and UAE.....

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WE aimed to improve and develop the human resources to be qualified for job Opportunities. By assure quality through the four basic elements of learning process (Official curriculum, Expert Teaching Staff, Hand-ON labs, Suitable Environment)...

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   Professional Diploma in Technical Support 2009

Admission

This Diploma is very significant to: • People who wish to learn computer installation, maintenance and technical support; to obtain challenging position in the labor market. • People who already work in works already in the field of Computer maintenance and wish to improve their capabilities to develop their career. • People who have self-studied computer and wish to enrich their knowledge throughout learning advanced skills and finding faster and easier ways to accomplish tasks assigned to them.


Professional Diploma in Technical Support 2009
     Professional Group
  Windows 7 and Internet Summary (AR)   3
  Hardware Maintenance   12
  Operating Systems Configuration   12
  Workbench Utilities   9
  Troubleshooting & Repair   9
  Logic Circuits   3
  Safety Measures   3
  CV & Interview Skills   3
Exam # Duration Language Level Type Classroom Code Fees
Final Project 2009 66 English Mastering Diploma Classroom Cs480 0 LE
Description :

Dealing with the computer and its applications has became the cornerstone in completing tasks, both at personal level or at work level, hence the need to maintain this important device emerges. We are "EnterCaps Center for Learning Solutions" very keen to provide such specialized Diploma to train and graduate technical and professional cadres who can accomplish this work with great extent of scientific and practical awareness. Since there is a great need in the Egyptian and Arab labor market for such kind of professional personal computer maintenance and technical support specialists. We have taken into consideration while preparing this Diploma to select a coherent set of training programs related to the maintenance and technical support of personal computers besides a Graduation Project that offers you hands-on experience under supervision of trained and certified specialists.



Objectives :
  • Maintaining a standalone personal computer, and how to assemble and disassemble a personal computer.
  • Installing and configuring Windows operating systems.
  •  Introducing technical support technicians to required tools and utilities. That  includes hand-tools and software programs.
  • Providing the necessary skills for troubleshooting and repair of personal computers.


Topics :




Recommended Knowledge :

Mastery of Windows operating system (any version) and using Internet effectively

Recommended Course(s) :

Windows XP Core


Training Materials :

EnterCpas Official Courseware


Labs :

This package includes several labs to ensure you will gain the targeted skills and experience.


Credential :

Upon completion the trainee acquires EnterCaps Cerificate of Achievement

Category :
Technical Support


The Instructor:
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