Diplomas
Certificates
Courses

MISSION

supervised and delivers only the official training programs for more than 3000 Courses and 480 Certificates, through 30 dedicated Learning Centers in Egypt, Kuwait, and UAE.....

Read more   

learning process

partner of the most world's technology leaders such as: Microsoft, Cisco, Math-Works, CompTia, WiMax, CWNP, Oracle, EC-Council, CIW, Symantec, ETS, Parametric, PearsonVUE, and more ...

Read more   

Warm welcome

WE aimed to improve and develop the human resources to be qualified for job Opportunities. By assure quality through the four basic elements of learning process (Official curriculum, Expert Teaching Staff, Hand-ON labs, Suitable Environment)...

Read more   

Quality assurance

our quality control and montoring system is added value, allow our customers watching the secure cams 24/7, performance and evaluate the training progress. ...

Read more   
Call our Sales
   Clients Testimonials
Nada Youssef
Date: 2012-11-10
nice site... More...
Ahmed Ali
Date: 2012-11-10
I like the site design, it's sweet .. simple ... well organized. Hope to see next projects... More...
Maha el Said
Date: 2012-11-11
Very Helpful and very organized company...it opens its doors for people who are willing to learn and develop their designing abilities.... More...
mohamed saad
Date: 2012-11-28
it\'s very nice website go ahead..... More...

  • Category: Microsoft Office
    Date: 2012-11-12
                                    Play

  • Category: Adobe
    Date: 2012-11-12
                                    Play

  • Category: Adobe
    Date: 2012-11-12
                                    Play

  • Category: Entercaps Traning Center
    Date: 2012-11-11
                                    Play
  • Photoshop CS5-The Missing Manual
    Photoshop CS5-The Missing Manual
    DOWNLOAD
  • Photoshop CS6 For Dummies
    A dobe Photoshop is one of the most impo
    DOWNLOAD
  • Pro .NET Best Practices
    Pro .NET Best Practices
    DOWNLOAD
  • Hardening Cisco Routers
    Hardening Cisco Routers
    DOWNLOAD
   Troubleshooting & Repair

Admission

This course is designed for trainees who want to maintain their personal computers themselves, or who are starting career in the field of technical support. The course is especially important for those who are seeking for troubleshooting skills.


Troubleshooting & Repair
Exam # Duration Language Level Type Classroom Code Fees
-- 9 Arabic/English Introductory Course Classroom Cs455 0 LE
Description :

This course introduces trainees to the art of troubleshooting and repair of personal computers, and teaches them how to diagnose problems properly, saving time and money.



Objectives :
  • Describe an effective methodology problem diagnosis methodology used in problem diagnosis
  • Demonstrate the basics of troubleshooting
  • Troubleshoot modems
  • Replace & flash ROM-BIOS chips
  • Solve the conflicts between devices
  • Use advanced methods to repair Operating Systems
  • Maintain Windows Registry


Topics :

Components Problems

  • Basics
  • Emergency Disks
  • Common Problems
  • Overheating Problems
  • Basic Troubleshooting For Printers

Advanced Problems

  • Troubleshooting Modems
  • Replacing Rom-Bios Chip
  • Updating (Flashing), Rom-Bios Chip

Operating Systems Problems

  • Task Manager
  • Drivers Problems
  • Windows Registry Overview
  • Backing Up & Restoring Registry
  • Startup Menu
  • Make Bootable Disks

System Repair

  • System Restore
  • Using Emergency Disks
  • Using The Repair Wizard




Recommended Knowledge :

Operating Systems Configuration is enough; Workbench Utilities is an advantage.

Recommended Course(s) :

 Operating Systems Configuration

 Workbench Utilities


Training Materials :

EnterCaps Official Courseware


Labs :

This course includes several labs to ensure you will gain the targeted skills and experience.


Credential :

This course is a part of EnterCaps Professional Diploma in Technical Support

Category :
Technical Support


The Instructor:
Copyright © 2008-2012 - EnterCaps for Design and Development - All rights reserved.